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The Care Quality Commission (CQC) is responsible for regulating all services that provide care in England, ensuring there is a high standard of quality care in all services, from home care providers, the NHS, child care and dentists.

Scotland has The Care Inspectorate, and Wales, The Care and Social Services Inspectorate Wales.

The Care Quality Commission inspects to ensure that care and support services are:

  • Safe
  • Caring
  • Effective
  • Responsive to people's needs
  • Well-led

Home care assistance services in England, such as MyLife have each of their operational locations registered with the CQC, the Care Manager is also registered with them.

An inspection of our services is regularly carried out, and often there is no notice for this, as the service should be operating at the required standards all of the time.

MyLife registration and report information is available on each location page, or you can see the list of our Care Quality Commission registered locations here.

You are able to look up any care provider on the regulatory body’s websites to see what their last inspection results were. In England, providers are required to display their CQC registration on their website.

It is also possible for you to register your email against a particular service provider on the CQC website so that you receive updates on their upcoming inspections and reports.

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